Our ADSM Practice helps client in selection, development or customization of requisite business applications to support their strategic and tactical business need. Our services range from providing customized functions to full scale enterprise application development services. We strive to provide cost effective technology consulting and development services to our clients using the best practices of project management to deliver on-time with high quality outputs.
Market Challenges: The current economic scenario has accelerated business consolidation and stepped up the need to innovate. Cost reductions, faster time-to-market, better products and differentiated services are now the key themes. These coupled with information explosion through social networking and addition of new users.
Product Offerings: (Product Customization & Implementation)
To meet the changing business needs, enterprises today seek to gain more from the existing IT investment. CLOCK has been the gold partner to help customers optimize their investments in enterprise business applications – ERP, CRM or SCM – through full lifecycle application management – from implementation to ongoing support.
Our BI/DW practice provides organizations with scalable set of industry best product and reporting and analysis tools and technologies that will help them integrate data from any business system to meet both operat ional and analytical data integration needs and churn the relevant information that is required to make decisions. Our solutions allow users to slice and dice the data using various filters, thereby providing a mechanism to look at data in different ways and drill down to explore trends.
What CLOCK offers
Management; Sustain – Production Support, Maintenance & Enhancements
Enterprise Content Management (ECM)
The Enterprise Content Management (ECM) system platform enables, help collaborate, and integrate all the knowledge assets of an enterprise for better business value. A tightly coupled BPM manages workflows to improve productivity by streamlining and improving complex business processes.
What CLOCK offers
CLOCK’s Life-cycle Services offer a full suite of solutions for companies to out-source their IT management. We provide services ranging from planning to deployment along with ongoing technical support anytime, anywhere. CLOCK’s Life- cycle Services are available in Standard and Customized SLA based model that address key challenges of CIOs. We provide a wide spectrum of preferences to manage your IT ranging from partial to comprehensive solutions with Managed Life-cycle Services.
IT experts at CLOCK can efficiently manage your desktops, notebooks and workstations. Leveraging our expertise in service delivery and Supply Chain Management (SCM), we can help optimize system performance and improve end – user satisfaction. With our skilled support experts in a variety of platforms we can quickly resolve issues even in multi- platform environments. Our world-class professionals can help you build an IT infrastructure that is based on industry best practices and is ready for future challenges.
CLOCK has an enviable team of experienced and certified technicians to take care of the maintenance, upgrades, ongoing user training and end-user support of our clients’ infrastructure and business systems, so that they can focus on other business-critical activities. We offer Multi-vendor and Multi-brand customized SLA based services to address additional requirements of clients’ and provide best-in-class solution.
Our Break-Fix Services Offerings
Our expertise in Break-Fix Services enables us to deliver SLA based services for most leading brands. We have also been identified by leading OEMs as their preferred service partner – a testimony to the great job that our IT experts have been doing over the years.
We realize that enterprises have varying service level needs. Therefore, we’ve structured our delivery organization to provide our clients with the option of customizing our offerings to suit their requirements. Wit h the BusinessPlusBreak-Fix Service agreement, we offer a unique capability of delivering services with fully customized SLAs as required by our clients.
CLOCK offers extended warranty services that focus on eliminating the distances between people and locations, problems & solutions. Our warranty services include repairing servers, PCs, laptops, printers and more. Our deep reach across the country and large inventory of top quality replacement parts to expedite computer repair e nsure that we get our clients’ systems up-and-running within minimum turnaround time.
Our Extended Warranty Offerings
Extended Warranty is an extension service of the standard in-built product warranty by 1 or 2 years. With an extension of standard warranty, CLOCK offers the promise to support the IT assets of its clients through on-site and/or remote resolution.
As an organization, there may be many one-time outages with end-user devices due to multiple reasons that are not part of the standard warranty. CLOCK offers the ExtendedPlus Warranty services for enterprises that would leverage our expert technicians for IMAC services, such as installation, configuration & preventive maintenance of hardware and software, thereby reducing their downtime even further.
In this dynamic technological environment, the foremost critical requirement for organizations is to cope with latest hardware. Upgrading system involves selecting the right hardware, uninstalling existing one and subsequently installing new hardware. To boost your business growth, deliver more value and enhance system performance; CLOCK now offers a wide range of Consumables and Upgrades.